FAQs

For: 

Where can I get more information about the 2019 novel coronavirus (COVID-19)?

This is a rapidly evolving situation. For the most up-to-date information, please visit the Centers for Disease Control 2019-nCoV FAQS and Interim Guidance for Businesses and the World Health Organization (WHO) Q&A on coronaviruses. You can also review the CDC guidelines on Donning and Doffing PPE.

If a supplier’s Healthcare Professional is furloughed/quarantined, should we pay them?

This is up to your organization’s policies and practices as the employer of record to the healthcare professional.

What is the process if a supplier calls in asking if their Healthcare Professionals will be paid during furlough?

At AMN, there is an official path to being furloughed/quarantined. It is not one person’s decision but rather an official path, with guidelines determined by the CDC in partnerships with hospital officials. People can be furloughed/quarantined due to direct contact with a PUI (Person under investigation).

Where can I get additional information on nursing licensing updates?

The National Council of State Boards of Nursing, Inc (NCSBN) has compiled information about emergency action by states. Included: whether the state is in the NLC, if there is an emergency licensing waiver and applicable statutory/administrative provisions (e.g., nurse practice act, emergency management statutes, etc.).
Disclaimer: This information has been gathered from a variety of sources. Although NCSBN has made every effort to provide complete, accurate and up-to-date information, NCSBN makes no warranties, express or implied, or representations as to the accuracy or reliability of this information. The information is fluid and evolving. NCSBN assumes no liability or responsibility for any errors or omissions in the information contained in this resource.

How do we respond to clients who mandate that HCPs who have traveled from states with high concentration of COVID-19 patients be quarantined for 14 days prior to start of their next assignment?

We’re in unprecedented times and this is difficult for the health systems to navigate. As of today we’ve seen record numbers of Rapid Response and Crisis orders across the country.

AMN is following the CDC’s guidelines around domestic travel and taking precautions when screening/clearing travelers for work. We are constantly monitoring the changes in federal and state regulations. While AMN will support your decision, we want to bring this to your attention and ask for an opportunity to discuss the impacts.

Should HCPs who have traveled from states with high concentration of COVID-19 patients be quarantined for 14 days prior to start of their next assignment?

All HCPs will be clinically screened prior to assignment per standard operating procedure. HCPs should self-monitor for symptoms and report their health status per protocol to AMN.

The AMN Clinical Manager will follow up with HCPs who answer “Yes” to any of the screening questions and will follow up with the facility to confirm fitness for duty and return to work.

Is AMN mandating suppliers to follow our screening process or will we accept their Healthcare Professionals screening process?

AMN requests that suppliers submit their screening form within 10 days of the start date. Credentialing will review to determine if it meets AMN standards.

If a supplier doesn’t have a screening form, AMN will share our screening form with them.

What is AMN doing to mitigate risk and place qualified healthcare professionals in various practice settings to support routine business and/or provide patient care services to COVID-19 affected patients/families?

AMN is promoting HP and patient safety and mitigating risk by proactively screening AMN healthcare professionals who have traveled to or from affected areas, have symptoms or current illness, or exposure to individuals who may be infected. AMN Clinical Leaders track potential or confirmed exposures for all HPs placed through AMN MSP programs. AMN Strategic Account Management Leaders coordinate communication with clients to ensure that our Clinical & Credentialing Leaders are engaged directly with Facility Clinical and HR leaders to support HP preparedness during the onboarding/orientation processes. In addition, as these facility leaders ramp up their risk management strategies to receive patients with COVID-19, there is ad hoc education, training that will be cascaded to supplier HPs to include facility communication on new onsite screening protocols. If you need additional Clinical/Compliance Support, please contact the AMN Clinical Leaders.

Are suppliers required to provide our screening form with the client if requested?

When a client requests documentation of completed clinical screens of healthcare professionals, AMN will discuss and confirm the process with facility leaders and cascade this to you to ensure knowledge, understanding and compliance with client requests which may be driven by regulatory agency guidance or requests (DPH, TJC, CDC, CMS). The AMN Clinical & Credentialing Leaders will provide 24/7 support to ensure up to date communication on status of screening and impact on the placement, current or future assignment.

Does AMN track and manage supplier clinicians furloughed/ quarantined either due to workplace COVID-19 exposure? Is the supplier responsible for communicating with the client, CDC, DPH?

AMN will track and manage communications with clients. Suppliers must communicate with the CDC and Department of Public Health.