FAQs

For: 

How do I submit proof that I have received the COVID-19 vaccination?

Please send proof of your vaccination status to the email address that corresponds with the division you work in.

What facilities are requiring COVID-19 vaccinations?

AMN continues to receive updated vaccine mandates from the state and local municipalities as well as client mandates. For specific questions related to your current or upcoming assignment please reach out to your AMN representative.

Am I required to get the COVID-19 vaccination?

While federal, state, local and facility-level requirements vary, the list of facilities that require healthcare providers be vaccinated is growing. Clinicians can decline by completing a declination form. Facility-level requirements will then dictate the requirements clinicians must follow in order to continue to work, i.e., frequent testing, PPE.

How are patient ratios changing with the increase in COVID-19 cases?

Nursing ratios may be higher than usual because of mandated ratios related to statewide executive orders to lift mandated staffing ratios due to pandemic needs. We are starting to see states regulatory bodies give hospitals the ability to go out of ratio with approval.

For example, the California Department of Public Health has given hospitals a way to apply for this quickly, and has outlined the following:

  • ICU — from 1:2 to 1:3
  • Step-down units — from 1:3 to 1:4
  • ED and telemetry — from 1:4 to 1:6
  • Med/surg — from 1:5 to 1:7

 

While hospitals do have to apply for this, we are seeing it more and more, so travel nurses will potentially work out of ratio but often in team nursing with float RNs or support staff from other departments. You may also be working with a team of healthcare professionals that may include LPNs, MA, CNAs and/or New Grad Nurses. In some health care facilities, Student Nurses (Nurse Externs who have not completed their program) are also supporting patient care services under the supervision of a licensed RN. Travel Nurses may be working in a primary RN or team-based model of care. Please work with your facility Supervisor to delegate to LPNs or unlicensed team members within scope of practice.

For more information, please refer to NCSBN delegation guidelines.

https://www.ncsbn.org/NCSBN_Delegation_Guidelines.pdf
https://www.ncsbn.org

What if my COVID-19 test comes back negative but my facility won’t let me return to work?

While this is an unfortunate situation, it can and does happen due to circumstances out of our control. This is determined by individual facility policies and practices. AMN Healthcare will partner with the facility to determine the first, safest time for you to return to the assignment, assess your current assignment and provide you with potential options and support.

How will AMN handle a Healthcare Professional refusing to go to their confirmed assignment?

The AMN Clinical Manager will internally screen and performance manage the healthcare professional and communicate back to the facility using the AMN Healthcare defined work flow.

The recruitment team will call the healthcare professional and then provide follow-up information to the Account Manager.

The Account Manager will communicate directly to the healthcare facility.

What steps should I take if a Healthcare Professional is refusing to perform patient care?

The healthcare facility/healthcare professional/or internal business partner will notify AMN Healthcare by calling the COVID-19 AMN Healthcare Call Tree during business hours or by calling the afterhours On-Call Clinical Manager at 800-282-0300.

AMN Healthcare will internally screen and performance manage the healthcare professional and communicate back to the facility.

What is AMN’s process once a client notifies of an exposure?

Upon AMN Healthcare receiving communication of a potential or know exposure to COVID-19 the AMN Healthcare COVID-19 Call Tree will contact the healthcare professional.

The AMN Healthcare COVID-19 Call Tree will complete a tracking log and an audit in the AMN personnel record on all confirmed and potentially exposed healthcare professionals.

The AMN Healthcare COVID-19 Call Tree will instruct the healthcare professional to track their temperature and symptoms and if they begin to show symptoms, the healthcare professional will notify the AMN Healthcare COVID-19 Call Team immediately. The AMN Healthcare COVID-19 Call Team will advise on where and how to seek care. If the healthcare professional is having a medical emergency, such as respiratory distress, they will be instructed to call 911.

How do I notify AMN of a potential exposure?

Upon knowledge of a suspected or known COVID-19 exposure, the healthcare facility will immediately notify any and all potentially exposed healthcare professionals as well as AMN Healthcare.

The healthcare facility will notify AMN Healthcare by calling the COVID-19 AMN Healthcare Call Tree during business hours or by calling the afterhours On-Call Clinical Manager at 800-282-0300.

Potential Exposure – The healthcare facility will notify the healthcare professional to quarantine in their current living arrangement until exposure is confirmed. They will instruct the healthcare professional to track temperature and symptoms twice a day on a tracking log which will be returned to the facility.

Confirmed Exposure – If COVID-19 is already confirmed, the healthcare facility will notify the healthcare professional to quarantine and follow CDC return to work guidelines.

ii. The healthcare facility will notify the healthcare professional and AMN Healthcare of the date the healthcare professional is eligible to return to work if they remains asymptomatic.

How are you proactively identifying talent in critical areas of need?

Our talent team and client-facing team members are working together to evaluate needs in the market related to the crisis. We already have a very strong roster of candidates ready to deploy in most areas. In critical areas of need (i.e., infection control), we are making investments in digital sourcing strategies and dedicating resources to build a pipeline to meet your expectations when you need us most.