FAQs

For: 

What do I need to do if I have traveled or have plans to travel?

If you have recently traveled or plan to travel, please check CDC Travel Notices for international travel recommendations based on geographic risk assessment of country transmission level and possible restrictions. For cruise ship travel, check CDC cruise ship travelers for guidance. Though there are currently no federal advisories or restrictions for travel within the U.S., check your state or local governments for detailed information and additional guidance on travel issue orders.

Resources:
Retrieved 04.13.2020
Reviewed 06.25.2020
CDC COVID-19 and Cruise Ship Travel
CDC COVID-19 Travel Recommendations by Country
CDC Coronavirus and Travel in the United States
CDC Travelers Returning from Cruise Ship and River Cruise Voyages
CDC FAQs

What do I do if I have COVID-19 symptoms or suspected COVID-19 symptoms?

Use your clinical judgement and take precautionary measures to ensure your safety and the safety of others from potential exposure risks. If you develop any fever (measured temperature > 100°F) OR respiratory symptoms consistent with COVID-19 (cough, shortness of breath, sore throat), you should immediately self-isolate, notify AMN (employer) and the facility you are working at promptly so they can notify their local or state public health authority and coordinate consultation and referral to a healthcare provider for further evaluation, if warranted. While on assignment, you are expected to follow the facility’s protocol for COVID-19 exposures/potential exposures.

Resources:
Retrieved 04.13.2020
Reviewed 06.26.2020

Interim U.S. Guidance for Risk Assessment…Patients with Coronavirus Disease (COVID-19)
CDC FAQs

Who do I contact if I have specific questions not answered here?

We have a committed team at AMN that is ready to support you.

Our amazing Recruitment, 24/7 Clinical, Customer Support and Credentialing teams are here for you. We’ve set up a dedicated hotline for healthcare professionals regarding COVID-19. Please don’t hesitate to use the hotline as your starting point. We are ready to help. Please call 800-887-1456.

What if I see a new assignment I want to take? Can I leave my contract early?

While we appreciate that you want to help, your current facility is counting on you to provide much-needed patient care and to fulfill your contract. Leaving your contract early could put your fellow colleagues in a position where they are not able to provide the patient care needed during this crisis. We are here for you as you prepare for your next assignment and we’ll continue to work together on the optimal position for you based on where you’re needed most.

Will I be paid if I am quarantined due to exposure with COVID-19 at my current assignment?

While an AMN healthcare professional is under quarantine due to workplace exposure, AMN Healthcare will provide pay, stipends and/or housing coverage where applicable during the duration of the initial quarantine period. Please connect with your AMN representative on this.

How is AMN managing the rapid changes happening with COVID-19?

AMN is working in partnership with Federal and State resources and following their guidelines. Be assured we are managing and relaying the most up-to-date information with you.

We are keeping apprised of the rapidly-changing health crisis and following the CDC and World Health Organization guidelines very closely. See more information about the status of COVID-19.

How do I notify AMN of a potential or confirmed exposure?

Whether you are an AMN client or healthcare professional, please follow these instructions:

  1. Upon knowledge of suspected or known COVID-19 exposure, your healthcare facility will immediately notify any and all potentially exposed healthcare professionals as well as AMN Healthcare.
  2. The healthcare facility will notify AMN Healthcare by calling the COVID-19 AMN Healthcare Hotline: 800-887-1456

Where can I get more information about the 2019 novel coronavirus (COVID-19)?

This is a rapidly evolving situation. For the most up-to-date information, please visit the Centers for Disease Control 2019-nCoV FAQS and Interim Guidance for Businesses and the World Health Organization (WHO) Q&A on coronaviruses. You can also review the CDC guidelines on Donning and Doffing PPE.

If a supplier’s Healthcare Professional is furloughed/quarantined, should we pay them?

This is up to your organization’s policies and practices as the employer of record to the healthcare professional.

What is the process if a supplier calls in asking if their Healthcare Professionals will be paid during furlough?

At AMN, there is an official path to being furloughed/quarantined. It is not one person’s decision but rather an official path, with guidelines determined by the CDC in partnerships with hospital officials. People can be furloughed/quarantined due to direct contact with a PUI (Person under investigation).